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Order Changes & General Requests

I'd like to change or cancel my order.

Do you offer gift wrapping?

Can I include a gift note on my order?

I want to ship to more than one address

Shipping Information

Do you ship worldwide?

Where is my order?

What retail stores can I find The Five Minute Journal & Productivity Planner in?

Where are your warehouses located?

Will I be charged customs and duties?

How long does shipping take?

My tracking shows the order was delivered but I never received it!

Bulk & Wholesale

Do you have a bulk discount?

How do I become a wholesaler?

Do you have a stockist list available where I can purchase your products locally?

Payments, Billing & Invoicing

Do you offer payment plans?

Does my order include tax?

May I have a VAT invoice?

Do you have a discount code?

Where is my order?

I haven't received my order yet!

Returns & Exchanges

What is your return/exchange policy?

How does your 6 month back guarantee work?

Five Minute Journal App

Do you have a Five Minute Journal app privacy policy?

Where is your Five Minute Journal app available?

My app is glitching

I can no longer access my Five Minute Journal app account

I switched devices and it's asking me to pay again

Influencers & Affiliates

Do you have an affiliate or referral program?

I'm an influencer and I'd love to collaborate!

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All Categories ​>​ ​Order Changes & General Requests

Order Changes & General Requests

4 articles

I'd like to change or cancel my order.

We'll do our best to catch your order in time! Please send us your name and order number, and tell us about the change you'd like to make, to hello@intelligentchange.com. Our support team will be bac…

Updated 3 months ago by Patricia Huxtable

Do you offer gift wrapping?

At the moment, we do not offer gift wrapping services, however, this is something that we are considering for the future. Thank you for your request! We're doing our best to make this available.

Updated 3 months ago by Patricia Huxtable

Can I include a gift note on my order?

Yes! We have room for a note consisting of 350 characters or less that you can add to your order on the cart page on our website. This note will be printed on the packing slip that is included in the…

Updated 3 months ago by Patricia Huxtable

I want to ship to more than one address

Are you looking to gift our products to your friends and family? We've got you covered. If it's not too many addresses, you are welcome to use our multi-address checkout by checking "Ship to Multiple…

Updated 3 months ago by Patricia Huxtable

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