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Order Changes & General Requests

I want to ship to more than one address

I'd like to change or cancel my order.

Do you offer gift wrapping?

Can I include a gift note on my order?

Shipping Information

My tracking shows the order was delivered but I never received it!

Will I be charged customs and duties?

How long does shipping take?

Where are your warehouses located?

Do you ship worldwide?

Where is my order?

What retail stores can I find The Five Minute Journal & Productivity Planner in?

Bulk & Wholesale

How do I become a wholesaler?

Do you have a bulk discount?

Do you have a stockist list available where I can purchase your products locally?

Payments, Billing & Invoicing

Do you offer payment plans?

Does my order include tax?

May I have a VAT invoice?

Do you have a discount code?

Where is my order?

I haven't received my order yet!

Returns & Exchanges

What is your return/exchange policy?

How does your 6 month back guarantee work?

Five Minute Journal App

My app is glitching

Do you have a Five Minute Journal app privacy policy?

Where is your Five Minute Journal app available?

I can no longer access my Five Minute Journal app account

I switched devices and it's asking me to pay again

Influencers & Affiliates

Do you have an affiliate or referral program?

I'm an influencer and I'd love to collaborate!

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All Categories ​>​ ​Payments, Billing & Invoicing

Payments, Billing & Invoicing

4 articles

Do you offer payment plans?

Yes! We are happy to offer Shop Pay Installments to US residents at this time for orders between $50 USD and $3,000 USD. How does Shop Pay Installments work?. Shop Pay gives you the option to pay in…

Updated 7 months ago by Patricia Huxtable

Does my order include tax?

Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amo…

Updated 1 year ago by Patricia Huxtable

May I have a VAT invoice?

Please kindly email our support at hello@intelligentchange.com with your order number, full name, business name, and VAT number, and we'll be happy to send you a VAT invoice. Kindly allow us 24-48 ho…

Updated 1 year ago by Patricia Huxtable

Do you have a discount code?

Certainly! Please feel free to use the code: LetsDoThis5 to receive 5% off your next purchase.

Updated 1 year ago by Patricia Huxtable

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