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Order Changes & General Requests

I'd like to change or cancel my order.

Do you offer gift wrapping?

Can I include a gift note on my order?

I want to ship to more than one address

Shipping Information

How long does shipping take?

Where are your warehouses located?

Do you ship worldwide?

Where is my order?

What retail stores can I find The Five Minute Journal & Productivity Planner in?

Will I be charged customs and duties?

My tracking shows the order was delivered but I never received it!

Bulk & Wholesale

Do you have a bulk discount?

How do I become a wholesaler?

Do you have a stockist list available where I can purchase your products locally?

Payments, Billing & Invoicing

Do you offer payment plans?

Does my order include tax?

May I have a VAT invoice?

Do you have a discount code?

Where is my order?

I haven't received my order yet!

Returns & Exchanges

What is your return/exchange policy?

How does your 6 month back guarantee work?

Five Minute Journal App

Do you have a Five Minute Journal app privacy policy?

Where is your Five Minute Journal app available?

My app is glitching

I can no longer access my Five Minute Journal app account

I switched devices and it's asking me to pay again

Influencers & Affiliates

Do you have an affiliate or referral program?

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All Categories ​>​ ​Payments, Billing & Invoicing

Payments, Billing & Invoicing

4 articles

Do you offer payment plans?

Yes! We are happy to offer Shop Pay Installments to US residents at this time for orders between $50 USD and $3,000 USD. How does Shop Pay Installments work?. Shop Pay gives you the option to pay in…

Updated 2 months ago by Patricia Huxtable

Does my order include tax?

Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amo…

Updated 9 months ago by Patricia Huxtable

May I have a VAT invoice?

Please kindly email our support at hello@intelligentchange.com with your order number, full name, business name, and VAT number, and we'll be happy to send you a VAT invoice. Kindly allow us 24-48 ho…

Updated 9 months ago by Patricia Huxtable

Do you have a discount code?

Certainly! Please feel free to use the code: LetsDoThis5 to receive 5% off your next purchase.

Updated 9 months ago by Patricia Huxtable

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