Shipping Information

7 articles

My tracking shows the order was delivered but I never received it!

Thanks for letting us know! We're sorry that your order hasn't turned up yet. It's very common for couriers to mark packages as delivered before they actually are. So, we encourage you to wait an add…

Updated 10 months ago by Patricia Huxtable

Will I be charged customs and duties?

International customers (outside of the United States and United Kindom) may be charged customs and duties by your local customs authority. These are not charged by Intelligent Change, and you are re…

Updated 10 months ago by Patricia Huxtable

How long does shipping take?

*** Orders to Australia and New Zealand are experiencing very long delays due to postal system backlogs resulting from Covid 19 disruptions. Please allow up to 45-60 days for delivery with standard s…

Updated 10 months ago by Patricia Huxtable

Where are your warehouses located?

We're happy to confirm that we have three warehouses located in the USA, United Kingdom and the Netherlands. Your order will be shipped from our US warehouse if being shipped to a US, Canadian or Mex…

Updated 1 year ago by Patricia Huxtable

Do you ship worldwide?

Yes, we do ship worldwide! Please note that we currently do not ship to some countries due to shipping complications in the past. We're very sorry for the inconvenience. Instead, you can ship the ord…

Updated 2 years ago by Patricia Huxtable

Where is my order?

We'll be happy to look into that for you! Please note that with standard international shipping, it can take generally 5-15 business days for your order to be delivered. We've even seen some countrie…

Updated 2 years ago by Patricia Huxtable

What retail stores can I find The Five Minute Journal & Productivity Planner in?

Five Minute Journal Retail Locations in North America: Paper Source ,. Urban Outfitters , . The Paper Store & . Indigo/Chapters. Productivity Planner Retail Locations in North America: Paper Source ,…

Updated 2 years ago by Patricia Huxtable