Shipping Information

7 articles

Do you ship worldwide?

Yes, we do ship worldwide! Please note that we currently do not ship to some countries due to shipping complications in the past. We're very sorry for the inconvenience. Instead, you can ship the ord…

Updated 1 month ago by Patricia Huxtable

Where is my order?

We'll be happy to look into that for you! Please note that with standard international shipping, it can take generally 5-15 business days for your order to be delivered. We've even seen some countrie…

Updated 3 months ago by Patricia Huxtable

What retail stores can I find The Five Minute Journal & Productivity Planner in?

Five Minute Journal Retail Locations in North America: Paper Source ,. Urban Outfitters , . The Paper Store & . Indigo/Chapters. Productivity Planner Retail Locations in North America: Paper Source ,…

Updated 3 months ago by Patricia Huxtable

Where are your warehouses located?

We're happy to confirm that we have a US warehouse located in Ohio, and UK warehouse located in Northampton. Your order will be shipped from our US warehouse if being shipped to a US, Canadian or Mex…

Updated 3 months ago by Patricia Huxtable

Will I be charged customs and duties?

International customers (outside of the United States and United Kindom) may be charged customs and duties by your local customs authority. These are not charged by Intelligent Change, and you are re…

Updated 3 months ago by Patricia Huxtable

How long does shipping take?

Processing Time. Orders are processed and shipped in 1-2 business days, likely sooner. Once your order ships, you will be sent a confirmation email containing your tracking information. Please allow…

Updated 3 months ago by Patricia Huxtable

My tracking shows the order was delivered but I never received it!

Thanks for letting us know! We're sorry that your order hasn't turned up yet. It's very common for couriers to mark packages as delivered before they actually are. So, we encourage you to wait an add…

Updated 3 months ago by Patricia Huxtable