Where is my order?

Updated 3 months ago by Patricia Huxtable

We'll be happy to look into that for you!

Please note that with standard international shipping, it can take generally 5-15 business days for your order to be delivered. We've even seen some countries, like Australia, take as long as 1-1.5 months due to existing delays surrounding Covid disruptions and Brexit complications.

It is very common for the tracking to stall midway through transit but then will pick back up closer to delivery. We're confident that your order is still en route to you.

If your international order has not been delivered after 4 weeks, please kindly email our support at hello@intelligentchange.com and we'll be happy to look into it. We're here to help!


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