I haven't received my order yet!

Updated 6 months ago by Patricia Huxtable

We're sorry to hear! We'll be happy to help.

Please note that with the Standard International shipping service shipping time can take 5-15 business days. If this time has now passed, we kindly ask for your patience in waiting 1-2 more weeks for your order to arrive, due to possible delays.

Please be advised that we are still experiencing some shipping delays with international orders due to courier service disruptions resulting from the pandemic, as well as some challenges surround Brexit. On average, orders are being delivered in 2-4 weeks. Also, it is very normal and common for the tracking to stall for a long period of time mid-transit, but then it will pick back up closer to delivery.

Kindly review a list of countries below where shipping is currently taking a little longer to arrive:

  • Austalia
  • United Arab Emirates
  • Germany
  • Denmark
  • Netherlands
  • Spain
  • Portugal
  • Italy
  • France
  • Mexico

Thank you for your continued patience and understanding. If you'd like more information about your order, please feel free to email (hello@intelligentchange.com) or chat with us so that we can help further.


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